Schneider and Tobin on Writing Reader-Friendly Reports

 

I am currently working on a short book intended to introduce the general public to interesting topics in mathematical cognition. In preparation for writing it, I returned to the literature on how to write nonfiction. Several excellent books discuss the principles of the “classic style” of writing (see reference at the end of this post). Their authors emphasize that good writing is simple writing. They recommend avoiding lofty, abstract, and grandiose words and replacing them with simple, clear ones. They also advise avoiding long, cumbersome sentences and preferring short, straightforward ones. Another recommendation is to reread what we have written and delete every unnecessary word and sentence. When we do this, we often discover that we can dispense with nearly half of what we originally wrote.

I was reminded of these recommendations because they also appear in a chapter written by Professor Joel Schneider, a longtime favorite of this blog and one of the developers of the CHC model, together with Renee Tobin. The chapter discusses how to write reader-friendly assessment reports. It is difficult to write such a chapter without sounding preachy, and I think the authors largely succeeded, in no small part because of the enthusiasm with which they write.




Joel Schneider


Here are several of the chapter’s main ideas, in addition to the recommendations concerning a simple, classic writing style that I described above:

Soon after it is written, a report may become either a meaningless sequence of words in a forgotten folder or an event that brings about meaningful change in the life of a child and the child’s family. How can we make a report a life-changing event?

A meaningful report is written for its readers, not for its author. Its purpose is to communicate the main findings, not to include every detail the psychologist noticed. The report is not the place to raise hypotheses or discuss the psychologist’s deliberations. It is not a laboratory report. It is not intended to demonstrate the psychologist’s clinical skills or extensive theoretical knowledge.

The writing should focus on the conclusions, not on explaining how we arrived at them. We should not qualify every conclusion or go into excessive detail. We should focus on the principal findings that are true of the person being assessed most of the time and leave the scores for the appendix.

When using concepts such as “working memory,” which not every reader will understand, it is helpful to explain them briefly and illustrate how they affect the child’s everyday life. In addition, we should try to describe the child rather than the tests. For example, instead of writing, “Jacob has difficulty with working memory, as reflected in a score of 70 on the Digit Span test, which is below average,” it would be better to write: “Jacob was able to repeat information that I read aloud to him, but when he had to reorganize the information, he found this difficult. Similarly, in the classroom he can take dictation, but he has difficulty summarizing what the teacher says and writing it in his own words.”

To be honest, I am not sure that I manage to write this way myself. It certainly takes effort to translate our professional concepts into everyday language. It seems to me that the ability to do so indicates that the writer understands the concepts in depth.

The report should convey empathy towards the child and portray the child as a whole person. It should describe the child’s strengths and personality separately from the problem.

The background section should include only information that is important for understanding the child’s situation, and it should explain why that information matters. For example, if the child began speaking late, the report should not merely state this fact but should also explain how such a difficulty may affect language development and the acquisition of reading and writing.

During the feedback session, it is helpful to talk with the child, the parents, and the school staff about the ways in which the main findings resonate with their experience. In the spirit of a narrative approach, we might ask whether they notice the same phenomena that we observed. When do these phenomena occur more frequently, and when do they occur less frequently? What increases or decreases their frequency? What helps the child overcome them, and what makes this more difficult?

When making recommendations, it is helpful to ask our clients what has helped them in the past and what they are realistically able to undertake. We should avoid providing a long, unrealistic list of recommendations.

These are only some of the points discussed in the chapter. Would you like to learn more? Here are the chapter details:

Schneider, W. J., & Tobin, R. M. (2024). Sophisticated simplicity: Writing reader-friendly assessment reports. In Clinical Guide to Effective Psychological Assessment and Report Writing: Integrating Research into Practice (pp. 1–11). Cham: Springer International Publishing. https://doi.org/10.1007/978-3-031-67184-5_1

Strunk, W. (2020). The Elements of Style. Open Road Media.

Zinsser, W. (2013). On Writing Well. Harper Paperbacks.

 

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